Direct patient care
- A medically necessary or preventive medical, dental, mental health or behavioral health visit.
- The visit must be a face-to-face/one-on-one encounter or group encounter, in the case of substance use disorder treatment, between the patient and clinician during which time one or more services are rendered.
- All practice hours related to patient care can be counted as “direct patient care” hours including face-to-face visits, consultation with the care team, medication management, referral and follow up.
- Group sessions provided by behavioral health clinicians may also be counted on a per hour (not per person) basis.
- Every contracted participant must engage in the clinical practice of the eligible discipline at the approved site for which they were awarded for the duration of the service obligation.
Full-time service obligation
- All participants must work at least 40 hours per week, year-round.
- A minimum of 32 hours per week must be spent in direct face-to-face patient care at the approved practice site(s).
- Clinicians may provide up to 11 of 32 clinical contact hours in an alternative site.
3/4-time service obligation
- All participants must work at least 30 hours per week, year-round.
- A minimum of 24 hours per week must be spent in direct face-to-face patient care at the approved practice site(s).
- Clinicians may provide up to 11 of 24 clinical contact hours in an alternative site.
Part-time service obligation
- All participants must work at least 20 hours per week, year-round.
- A minimum of 16 hours per week must be spent in direct face-to-face patient care at the approved practice site(s).
- Clinicians may provide up to 11 of 16 clinical contact hours in an alternative site.