Billing information for laboratory services

For lab billing questions or to change account information, please email us at

Phone: 303-692-3070
Fax: 303-692-9989

Who can receive an invoice?

For human speciment testing, we invoice the submitter of the specimen -public health departments, government entities, and health facilities ONLY. We do not bill patients, insurance agencies or Medicaid/Medicare.

Payment for water testing is due at the time of sample submission. Water testing customers can pay by check or credit card at the time of sample drop-off. If you are mailing in a water sample, please include a check in the correct amount made out to CDPHE.

How to pay an invoice:
Send a check to:
Laboratory Services Division
Accounts Receivable
8100 Lowry Blvd.
Denver, CO 80230
Be sure to include the TOP portion of your invoice and write the invoice number on your check.
You also can pay by credit card or e-check online at www. PLEASE NOTE: there is a convenience fee for online payment.

Billing cycle
Invoices are processed monthly, by result date.
Newborn blood spot screening invoices are processed monthly by received date.

Collection agency notices
All unpaid bills go to the state collection agency per the State policy. This is an automatic process. Collection fees are added to the original invoice amount.
If you have received a collection notice, please contact the phone number that is on the notice.
The total amount listed on the collection notice must be paid directly to the state collection agency to clear the account. Please do not send your payment to the state laboratory.